​1.0 Introduction

At Nihongo Online Lesson Tokyo (hereinafter referred to as; we, us, or our) we respect the privacy concerns of our customers and on-line users. Our Privacy Policy (hereinafter referred to as policy) briefly describes the types of personal information we collect about our customers (you, your) and on-line users (you, your), how we use the information, who we share it with, and the choices available to you regarding our use of the information. We also briefly describe the measures we take to protect the security of the information and how you can contact us about our policy. We request that you read this policy and make sure you understand it before you access or use any of our services. If you have any questions or concerns regarding this policy, then please contact us at info@nihongoonlinesson.com

 

​2.0 How we protect your personal information

Your personal information will be protected in accordance with the “Act on the Protection of Personal Information” and related laws, regulations and guidelines issued by the Japanese government (hereinafter referred to as the Laws of Japan). Our website provider (Wix.com Ltd., and Wix.com Ltd., affiliated companies) maintains administrative, technical and physical safeguards designed to protect the personal information you provide, against accidental, unlawful or unauthorized alteration and unauthorized access or use. 

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3.0 The disclosure of your personal information to third parties

We will not disclose personal information about you to third parties. However, we do reserve the right to disclose your information in the following circumstances.

• If it is required to do so to protect human lives, health or property and it is difficult to obtain consent from you  

• If required to do so by government agencies and local public bodies

• If there is a duty for us to disclose or provide personal information according to the laws of Japan

 

4.0 Information we collect from you

We may obtain personal information about you from various sources; when you visit this site, our social media pages and if you buy something from our site. When you use our site, we may collect information including the following;  

• Your name, postal address, email address, mobile and/or other phone number you provide us

• Your purchase history with us

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5.0 Information our website provider collects about you

Our website provider; Wix.com Ltd., provides our website platform (including payment sites) and collects individually identifiable information, namely information that identifies an individual or may, with reasonable efforts cause the identification of an individual.   

More information about the Wix.com Ltd., privacy policy can be found at https://www.wix.com/about/privacy

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6.0 How we use your information

We may use the information you provide to us as follows;

• To talk with you and reply to your questions and/or comments

• To contact you about attending classes

• To provide you with language learning services

• To operate, evaluate and improve our business

• To providing you with information regarding our products and services (if you choose to receive such information)

• To comply with any applicable legal requirements, relevant industry standards and our policies

 

7.0 How do we collect such information?

There are two main methods we use:

• We collect information which you provide us voluntarily, for example, when you book a class

• We collect information when you visit or use our website, with the help of third-party services such as the use of “cookies” and other tracking technologies, as further detailed in Sections 8 and 9 below.

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8.0 Information collected by automated means

When you visit any of our sites, view or click on any online advertisements we may run (including our advertisements on third party websites), we may also collect information about your usage or device by using technologies such as cookies, web server logs and web beacons.

 

Currently, through our website provider, it is not possible to allow our customers and on-line users to opt in or out of cookies. However, we recommend the following; if you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by us). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services or may otherwise adversely affect your user experience.

 

Please refer to the following sites (note that these websites are not provided by us) for assistance on managing cookies on your device;

For Microsoft Windows:

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

​For Mac OS Safari:

 

​9.0 Technologies we use

Cookies, Web Server Logs, Web Beacons, Flash, HTML5 and Google mail. A brief description (courtesy of Wikipedia) of what these are;

​A cookie is a string of information that a website stores on a user’s computer and the user`s browser provides to our website each time you return to our site (website, social media etc.,). If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note, however, that without cookies you may not be able to use all the features of our website.

A web server log is a log file (or several files) automatically created and maintained by a server consisting of a list of activities it performed. A typical example is a web server log which maintains a history of page requests that customers make. The IP address of the computer used is logged as well as the pages visited.

A web beacon or web bug is one of various techniques used on web pages or email, to unobtrusively (usually invisibly) allow checking and tracking of who is reading a web page or accessed some content, when they have accessed the page and from what device.  Common uses are email tracking and page tagging for web analytics

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Flash and HTML5; our website provider may also employ certain tracking technolgies known as “Flash cookies” and “HTML5” mainly for advertising purposes. Various browsers may offer their own management tools for removing or blocking such technologies.

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E-mail; our e-mail system and our e-mail addresses are provided and managed by Google mail.

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10.0 Third Party Web Analytics Services  

Through our website provider, we may use third party web analytics services on any of our sites and on our social media or mobile applications, such as those of Google Analytics. The service providers that manage and operate these services use technologies such as cookies, web server logs and web beacons to collect information (such as IP address) and use that information to help us analyze how visitors use the site. You may be able to deactivate the ability of these analytics services to analyze your browsing activities on your own computer, however please be aware that your service may be inconvenienced if you fully deactivate these.

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11.0 Third Party Services

In general, the third-party providers (such as Wix.com Ltd.) used by us will only collect and use your information to the extent necessary to allow them to perform the services they provide to us. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this policy or our website’s Terms and Conditions of Service.

          

12.0 Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  Our website provider has implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, our website provider offers HTTPS secure access to most areas on our services; the transmission of sensitive payment information (such as a credit card number) through the designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and the service provider regularly maintains a PCI DSS (Payment Card Industry Data Security Standards) certification.   

 

However – regardless of the measures and efforts taken by our website provider we cannot and do not guarantee the absolute protection and security of your personal information.  Since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any personal information on any of these areas or via any of these methods.  

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13.0 Changes to this Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. Any modifications will take effect immediately upon their posting on our website.  

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14.0 Governing Law

This Privacy Policy shall be governed by the laws of Japan

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15.0 Dispute Resolution

Any disputes arising from this Privacy Policy shall be resolved with the Tokyo District (or Summary) Court as the first instance, exclusive and agreed competent court of law.  

 

16.0 Questions and Contact Information

If you would like more information, please contact us at info@nihongoonlinelesson.com